Frequently Asked Questions

At E. Marie’s Vending, we believe in making vending services seamless, reliable, and fully customized to your business. Below are answers to some of the most common questions we receive about our services.

Please contact us at admin@emariesvending.com if you cannot find an answer to your question.

What type of machines do you offer?

We offer:

Snack machines
Beverage machines

Deli machines (fresh food options)

Combo machines (drinks and snacks in one unit)
Triple shop machines (3 candy quarter machines)

Is there any cost to the business for the vending machines?

No. We install, stock, and service all vending machines at absolutely no cost to you or your business.

How often are the machines restocked?

We will restock the machines once a week for the first two months after installation. After that, we may adjust the schedule based on your business’s needs and foot traffic.

Who do customers contact with issues or concerns?

Customers and employees can contact us directly using the number provided on the machine. We handle all complaints, refunds, and service issues within 24 hours so your team doesn’t have to.

What payment options do your machines offer?

Each vending machine (except the triple shop machines) accepts cash and card payments.

How do you handle maintenance issues?

Each machine includes clear instructions and our contact information for reporting issues. If a problem arises, we respond within 24 hours and resolve the issue promptly—typically without involving you or your staff. However, our machines are brand new and high-quality, so maintenance concerns are rare.